Returns & Exchanges
At Wine and Beyond, we strive for excellence in every bottle, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and corked items. Please note that due to health and safety regulations, certain perishable food items and opened bottles cannot be returned unless they are defective.
Verify Eligibility
Ensure your item is unopened, in its original packaging, and accompanied by a valid receipt or order confirmation within 30 days of purchase.
Contact Support
Email our customer service team with your order number and a brief explanation of the return to receive a Return Authorization Number.
Secure Packaging
Carefully pack the items in their original shipping container or an equivalent protective box to prevent breakage during transit.
Ship and Track
Affix the provided return label and drop the package off at any authorized carrier location, keeping your tracking number for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing